ElevateYour Hospitality Business
30+ years of expertise transforming hotels, restaurants, and resorts into award-winning destinations
About
My name is Darko Cvetkoski
Darko Cvetkoski has spent more than 30 years on the floor, behind the pass, and in the back office of some of the best-run cafés and restaurants across Europe and New Zealand. He knows what it feels like to open a venue with big dreams and watch the numbers quietly betray you — and he knows exactly what it takes to turn that around.
As the founder of HospoCoach NZ, Darko works directly with café and restaurant owners who are done guessing and ready to build something that actually works. His coaching goes beyond theory. He digs into the real issues — team culture, service standards, cost control, menu performance, and the leadership habits that either make or break a hospitality business.
What sets Darko apart is his dual perspective: he has lived the operational grind himself, and he has the coaching framework to help others navigate it with clarity. Whether a venue is bleeding on food costs, struggling to retain good staff, or simply stuck in a plateau, Darko brings the kind of honest, experienced guidance that hospitality owners rarely get from the outside.
Based in New Zealand and working with café and restaurant owners across NZ and Australia, Darko is the coach other coaches call.
Services
People
Team leadership & culture
Build high-performing teams through better hiring, onboarding, and retention. Coach owners and managers to lead with clarity, consistency, and confidence.
Service
Service standards & FOH training
Lift the guest experience with structured front-of-house systems — from table sequencing and upselling to complaint handling and team briefings.
Operations
Operations & systems
Create the checklists, opening and closing procedures, and shift structures that reduce reliance on the owner and help the business run without you in the room.
Finance
Cost control & profitability
Analyse your food cost, wage cost, and GP margins. Identify where profit is leaking and build practical habits to protect the bottom line.
Revenue
Menu building & revenue
Redesign your menu for better margin and faster throughput. Improve breakfast and lunch revenue with smarter item selection, pricing, and layout.
Coaching
1:1 coaching & discovery calls
Work directly with Darko through structured coaching sessions — online or in-venue. Start with a free discovery call to identify your biggest opportunities.